Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Frequently Asked Questions (FAQ)
1. Are you a trading company or a manufacturer?
We are a distinguished, professional factory boasting a decade of expertise in high and low voltage switchgears, substations, transformers, cable distribution boxes, and an array of electrical equipment, which also includes vacuum circuit breakers and load break switches. Our commitment to excellence has solidified our reputation as industry leaders.
Our factory proudly stands as a premier and trusted supplier to the State Grid Corporation of China, ensuring our esteemed clients receive only the best.
2. Do you accept customized service?
We provide exceptional OEM/ODM services, offering the capability to emblazon your logo on our products. With a team of adept technical experts and a responsive quotation team, we are poised to deliver a project perfectly tailored to your drawings and specifications, ensuring complete satisfaction and seamless collaboration.
3. What is your Minimum Order Quantity (MOQ)?
Our Minimum Order Quantity (MOQ) is just 1 piece, offering unparalleled flexibility to meet your unique needs.
4. What is your estimated delivery lead time?
The delivery lead time is contingent on your specific product requirements and quantity. Typically, you can anticipate a swift and efficient timeframe of 5 to 10 working days, ensuring prompt fulfillment of your order.
5. How do you address quality issues?
Please provide detailed photographs of the quality concerns. Our dedicated technical and quality testing departments will conduct a thorough analysis and propose a satisfactory resolution within 2 days, reaffirming our commitment to excellence.
6. What are your payment terms?
We require a 30% T/T payment in advance, with the remaining 70% due before shipment. To cater to your convenience, we also accept payments via Western Union and L/C, offering various options for a smooth transaction.