Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Comprehensive and Insightful Frequently Asked Questions (FAQ)
1. Are you a trading company or a manufacturer?
We are a distinguished and professional factory with a decade of unparalleled expertise, specializing in the creation of high and low voltage switchgears, substations, transformers, and cable distribution boxes. Our extensive portfolio of electrical equipment also includes state-of-the-art vacuum circuit breakers and load break switches, all designed with meticulous precision to ensure superior performance.
Our factory proudly stands as a premier and trusted supplier to the State Grid Corporation of China, consistently delivering top-notch power solutions that set the industry standard for excellence and reliability.
2. Do you accept customized service?
We offer exceptional OEM/ODM services that allow you to personalize your experience by incorporating your branding on our products. Our highly skilled technical and quotation team is dedicated to crafting a project that seamlessly aligns with your drawings and specifications, ensuring complete customer satisfaction at every level.
3. What is your Minimum Order Quantity (MOQ)?
Our incredibly flexible Minimum Order Quantity (MOQ) begins at just 1 piece, enabling accessibility and convenience for all your purchasing requirements.
4. What is your estimated delivery lead time?
The delivery lead time is customized to fit your specific product needs and order quantity. Typically, you can anticipate a rapid turnaround of 5 to 10 working days, ensuring prompt and efficient delivery.
5. How do you address quality issues?
Please provide detailed photographs of any quality issues. Our dedicated technical and quality testing teams will conduct a thorough analysis and offer a satisfactory solution within just 2 days, demonstrating our unwavering commitment to maintaining the highest quality standards.
6. What are your payment terms?
Our payment terms require a 30% T/T in advance, with the balance of 70% due before shipment. We also accommodate payments via Western Union and L/C, offering flexibility and convenience to facilitate your transactions effortlessly.