Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Comprehensive and Insightful Frequently Asked Questions (FAQ)
1. Are you a trading company or a manufacturer?
We are a distinguished and professional factory boasting a decade of unparalleled expertise. Our specialization is in crafting a wide spectrum of high and low voltage switchgears, substations, transformers, and cable distribution boxes. Additionally, our diverse electrical equipment range includes cutting-edge vacuum circuit breakers and load break switches, all meticulously engineered for unrivaled excellence.
Our factory proudly stands as a premier and trusted supplier to the State Grid Corporation of China, delivering top-notch power solutions that set the standard in the industry.
2. Do you accept customized service?
We offer exceptional OEM/ODM services, allowing you to tailor your experience by branding our products as your own. Our highly skilled technical and quotation teams are dedicated to crafting projects that align perfectly with your drawings and specifications, ensuring complete satisfaction.
3. What is your Minimum Order Quantity (MOQ)?
Our incredibly flexible Minimum Order Quantity (MOQ) begins at just 1 piece, making it perfectly accessible for all your needs, no matter the scale.
4. What is your estimated delivery lead time?
The delivery lead time is tailored to your specific product requirements and quantities. Typically, you can expect a swift timeframe of 5 to 10 working days, ensuring prompt and reliable delivery.
5. How do you address quality issues?
Kindly provide detailed photographs of any quality concerns. Our dedicated technical and quality testing departments will meticulously analyze the issue and propose a satisfactory resolution within just 2 days, assuring you of our steadfast commitment to quality and excellence.
6. What are your payment terms?
Our payment terms require a 30% T/T in advance, with the remaining 70% due before shipment. We also offer the convenience of payments via Western Union and L/C, providing flexibility and ease for your transactions, ensuring a smooth and seamless process.