Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Comprehensive and Insightful Frequently Asked Questions (FAQ) - Empowering Your Knowledge
1. Are you a trading company or a manufacturer?
We are a distinguished and professional factory with a decade of unparalleled expertise. Specializing in the creation of high and low voltage switchgears, substations, transformers, and cable distribution boxes, we are committed to delivering exceptional quality. Our diverse range of electrical equipment includes cutting-edge vacuum circuit breakers and load break switches, all meticulously engineered for excellence, embodying superior craftsmanship and innovation.
Our factory proudly stands as a premier and trusted supplier to the State Grid Corporation of China, providing them with top-notch power solutions that set the standard in the industry. We are a beacon of reliability and excellence, consistently delivering products that exemplify the pinnacle of quality and performance.
2. Do you accept customized service?
We offer exceptional OEM/ODM services, allowing you to personalize your experience by incorporating your branding into our products. Our highly skilled technical and quotation team is dedicated to crafting a project that aligns perfectly with your drawings and specifications, ensuring you achieve complete satisfaction. Tailor your solutions with our expertise for a unique and distinguished product.
3. What is your Minimum Order Quantity (MOQ)?
Our incredibly flexible Minimum Order Quantity (MOQ) starts at just 1 piece, making it perfectly accessible for all your needs. This flexibility allows you to engage with our offerings without constraints, ensuring ease and convenience.
4. What is your estimated delivery lead time?
The delivery lead time is tailored to your specific product requirements and quantity. Typically, you can expect a swift timeframe of 5 to 10 working days, ensuring prompt delivery. Experience our commitment to timely and efficient service that meets your schedule seamlessly.
5. How do you address quality issues?
Kindly provide detailed photographs of any quality concerns. Our dedicated technical and quality testing departments will meticulously analyze the issue and propose a satisfactory resolution within just 2 days, assuring you of our commitment to quality. We stand by our products, offering rapid solutions that maintain our high standards.
6. What are your payment terms?
Our payment terms require a 30% T/T in advance, with the remaining 70% due before shipment. We also offer the convenience of payments via Western Union and L/C, providing flexibility and ease for your transactions. Benefit from our straightforward and accommodating payment options designed to suit your financial practices.