Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Comprehensive and Insightful Frequently Asked Questions (FAQ)
1. Are you a trading company or a manufacturer?
We are a distinguished and professional factory with a decade of unparalleled expertise. Our specialization lies in crafting superior high and low voltage switchgears, substations, transformers, and cable distribution boxes. Our diverse range of electrical equipment includes cutting-edge vacuum circuit breakers and load break switches, all meticulously engineered for excellence and innovation.
Our factory proudly stands as a premier and trusted supplier to the State Grid Corporation of China, delivering top-notch power solutions that consistently set the industry standard.
2. Do you accept customized service?
We offer exceptional OEM/ODM services, inviting you to personalize your experience with custom branding on our products. Our highly skilled technical and quotation team is dedicated to crafting a project tailored precisely to your drawings and specifications, ensuring your complete satisfaction.
3. What is your Minimum Order Quantity (MOQ)?
Our incredibly flexible Minimum Order Quantity (MOQ) starts at just 1 piece, making it perfectly accessible for all your unique needs.
4. What is your estimated delivery lead time?
The delivery lead time is carefully tailored to match your specific product requirements and order quantity. Typically, you can expect a swift and efficient timeframe of 5 to 10 working days, ensuring prompt delivery.
5. How do you address quality issues?
Kindly provide detailed photographs of any quality concerns. Our dedicated technical and quality testing departments will meticulously analyze the issue and propose a satisfactory resolution within just 2 days, assuring you of our unwavering commitment to quality.
6. What are your payment terms?
Our payment terms require a 30% T/T in advance, with the remaining 70% due prior to shipment. We also offer the convenience of payments via Western Union and L/C, providing flexibility and ease for your transactions.