Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Comprehensive and Insightful Frequently Asked Questions (FAQ)
1. Are you a trading company or a manufacturer?
We are a distinguished and professional factory with a decade of unparalleled expertise. Our specialization lies in crafting sophisticated high and low voltage switchgears, substations, transformers, and cable distribution boxes. Additionally, our diverse range of electrical equipment includes cutting-edge vacuum circuit breakers and load break switches, all meticulously engineered for excellence with precision and dedication.
Our factory proudly stands as a premier and trusted supplier to the State Grid Corporation of China, providing them with top-notch power solutions that set the standard in the industry, showcasing our commitment to superior quality and innovative technology.
2. Do you accept customized service?
We offer exceptional OEM/ODM services, enabling you to personalize your experience with your branding clearly displayed on our products. Our highly skilled technical and quotation team is devoted to crafting a project that aligns perfectly with your drawings and specifications, ensuring you achieve complete satisfaction and exceptional quality.
3. What is your Minimum Order Quantity (MOQ)?
Our incredibly flexible Minimum Order Quantity (MOQ) starts at just 1 piece, making it perfectly accessible and adaptable to meet all your needs, regardless of the scale of your order.
4. What is your estimated delivery lead time?
The delivery lead time is tailored to your specific product requirements and quantity. Typically, you can expect a swift timeframe of 5 to 10 working days, ensuring prompt and efficient delivery to meet your operational timelines.
5. How do you address quality issues?
Kindly provide detailed photographs of any quality concerns. Our dedicated technical and quality testing departments will meticulously analyze the issue and propose a satisfactory resolution within just 2 days, assuring you of our steadfast commitment to unparalleled quality and customer satisfaction.
6. What are your payment terms?
Our payment terms require a 30% T/T in advance, with the remaining 70% due before shipment. We also offer the added convenience of payments via Western Union and L/C, providing flexibility and ease for your transactions, ensuring a seamless payment experience for our valued clients.