Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Comprehensive and Insightful Frequently Asked Questions (FAQ)
1. Are you a trading company or a manufacturer?
We proudly stand as a distinguished and professional factory, boasting a full decade of unparalleled expertise. Our forte encompasses the crafting of high and low voltage switchgears, substations, transformers, and cable distribution boxes. Moreover, our extensive range of electrical equipment includes state-of-the-art vacuum circuit breakers and load break switches, each intricately engineered for superior performance.
Our factory is honored to be a premier and trusted supplier to the State Grid Corporation of China. We deliver outstanding power solutions that set the benchmark in the industry, ensuring reliability and cutting-edge performance.
2. Do you accept customized service?
We proudly offer exceptional OEM/ODM services, empowering you to tailor and personalize your experience with your branding on our products. Our team of highly skilled technical and quotation experts is committed to crafting a project that aligns seamlessly with your drawings and specifications, guaranteeing complete satisfaction.
3. What is your Minimum Order Quantity (MOQ)?
Our incredibly accommodating Minimum Order Quantity (MOQ) commences at just 1 piece, making it highly accessible to suit all your varying needs.
4. What is your estimated delivery lead time?
The delivery lead time is adapted to accommodate your specific product requirements and order quantity. Generally, you can anticipate a swift and efficient timeframe of 5 to 10 working days, ensuring timely delivery.
5. How do you address quality issues?
Please provide detailed photographs of any quality concerns. Our dedicated technical and quality assurance departments will meticulously analyze the issue and propose a satisfactory resolution within just 2 days, reaffirming our unwavering commitment to maintaining exceptional quality.
6. What are your payment terms?
Our flexible payment terms require a 30% T/T advance, with the remaining 70% balance due before shipment. We also accommodate payments via Western Union and L/C, offering you the convenience and flexibility for smooth and easy transactions.