Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Comprehensive and Insightful Guide to Frequently Asked Questions (FAQ)
1. Are you a trading company or a manufacturer?
We are a distinguished and professional factory, renowned for a decade of unparalleled expertise. Our forte is in the creation of high and low voltage switchgears, substations, transformers, and cable distribution boxes. In addition to these, our extensive portfolio of electrical equipment features state-of-the-art vacuum circuit breakers and load break switches, all crafted with precision and a commitment to excellence.
Our factory holds the esteemed position of premier and trusted supplier to the State Grid Corporation of China, delivering top-notch power solutions that define industry excellence.
2. Do you accept customized service?
We proudly offer exceptional OEM/ODM services, allowing customization to align your branding seamlessly with our products. Our expert technical and quotation team is passionately committed to devising a project that meets your drawings and specifications precisely, ensuring your utmost satisfaction.
3. What is your Minimum Order Quantity (MOQ)?
Our remarkably accommodating Minimum Order Quantity (MOQ) begins at just 1 piece, making our solutions readily accessible for any requirement you may have.
4. What is your estimated delivery lead time?
Delivery lead times are customized based on your specific product needs and quantities. Typically, anticipate a swift and efficient delivery window of 5 to 10 working days, ensuring your order arrives promptly.
5. How do you address quality issues?
Please provide detailed photographs of any quality concerns. Our dedicated technical and quality testing teams will conduct a thorough analysis of the issue and propose an optimal resolution within just 2 days, demonstrating our unwavering commitment to quality assurance.
6. What are your payment terms?
Our payment terms entail a 30% T/T in advance, with the balance of 70% due before shipment. For your convenience, we also accept payments via Western Union and L/C, ensuring flexibility and ease in managing your transactions.