Customization: | Available |
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Type: | Yb |
Structure: | Fixed Board |
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Comprehensive and Insightful Frequently Asked Questions (FAQ) - Your Queries Answered with Precision
1. Are you a trading company or a manufacturer?
Rooted in expertise and innovation, we are a distinguished and professional factory boasting over a decade of unparalleled experience. Our forte is crafting high and low voltage switchgears, substations, transformers, and advanced cable distribution boxes. Our expansive portfolio of electrical equipment also includes state-of-the-art vacuum circuit breakers and load break switches, each meticulously engineered to meet the highest standards of excellence and reliability.
Our factory stands proudly as a premier and trusted supplier to the State Grid Corporation of China. We deliver top-tier power solutions that set new benchmarks in the industry, reflecting our unwavering commitment to quality and performance.
2. Do you accept customized service?
We offer exceptional OEM/ODM services that allow you to create a personalized experience by imprinting your branding on our products. Our proficient technical and quotation team is fully dedicated to developing a project that aligns flawlessly with your drawings and specifications, ensuring your complete satisfaction and delight.
3. What is your Minimum Order Quantity (MOQ)?
Our incredibly flexible Minimum Order Quantity (MOQ) starts at just 1 piece, making our premium offerings truly accessible to meet all your diverse needs.
4. What is your estimated delivery lead time?
Delivery lead times are uniquely tailored to your specific product requirements and order quantity. Generally, you can anticipate a remarkably swift timeframe of 5 to 10 working days, ensuring your order reaches you promptly and efficiently.
5. How do you address quality issues?
To resolve any quality concerns, kindly provide detailed photographs. Our dedicated technical and quality testing departments will conduct a thorough analysis and propose a satisfactory resolution within just 2 days, reaffirming our steadfast commitment to unparalleled quality.
6. What are your payment terms?
For your convenience, our payment terms require a 30% T/T in advance, with the remaining 70% due prior to shipment. We also extend the flexibility of payments via Western Union and L/C, ensuring smooth and convenient transactions for your ease.